Cancellation Policy & Registration Protection

CANCELLATIONS/DEFERRALS

• If you need to cancel, please email us at registration@bsim.org to inform us of your cancellation.
• You may defer your registration to the following year for a $25 fee, and pay upon entry into the next year’s event (one-year valid deferral only).
• Click here for instructions on how to defer your registration.
• Deferrals are not available for Relay registrations.
• Deferral deadline is March 2, 2025.

DISTANCE CHANGE POLICIES

• A limited number of category changes (upgrades/downgrades) will be available from March 5, 2025 – March 12, 2025. If slots are available in your desired race category (distance), you will be able to initiate the category change from your haku participant account for a $20 administrative fee. Marathon and Relay distances are not available for upgrades. If the price of the new race category is higher than the original category, you will also pay the price difference. If the price in the new category is lower than your original category, there is no credit provided. The inventory of available slots will fluctuate based on the category changes of other participants, so check back often.
• Click here for instructions on how to upgrade/downgrade your registration.

PREGNANCY DEFERRAL

REGISTRATION PROTECTION

• During the registration process, you have the opportunity to add refund protection offered from Protect Group. This enables you to receive a refund for the race if you are unable to attend the event. Please note: you CANNOT retroactively add refund protection. If you select this option, refunds are given by Protect Group. The race is not involved in the refund process in any way. Refunds will be given on all cart items at the time of your initial checkout (items added at a later date will not be refunded). Please see HERE for approved refund circumstances.